Privacy Policy

Who we are

The Digital Sip Club is a marketing membership for health and wellness business owners, operated by The Digital Sip (“we,” “us,” or “our”). This Privacy Policy explains what personal information we collect when you visit thedigitalsipclub.co (the “Site”), join our waitlist, book a demo, or contact us, and how we use, share and protect it.

If you become a member, your use of the Club platform may also be covered by the terms you accept when you join.

Information we collect

Information you give us

When you fill in a form on the Site, join the waitlist, book a demo or coaching session, or email us, we collect the details you provide. This usually includes your name, email address, phone number, business name, website, and anything you write in a message or booking question.

If you join the Club or buy a coaching session, payments are handled by our payment processor. We do not store your full card details on our systems.

Information collected automatically

When you visit the Site, we and our service providers automatically collect certain technical information, such as your IP address, browser and device type, pages viewed, the page that referred you, and the date and time of your visit. Some of this is collected using cookies and similar technologies, described below.

Information from other sources

If you reach us through an ad or social media platform, we may receive information from that platform, such as which ad you clicked or details you submitted through a lead form on that platform.

How we use your information

• To respond to your questions and requests.
• To schedule and hold your demo or coaching session and send related reminders.
• To manage the waitlist and let you know when spots open.
• To provide the Club membership and support to members.
• To send you updates, tips and offers about the Club and our services, where you have agreed to receive them. You can opt out at any time.
• To understand how visitors use the Site and improve it.
• To measure and improve our advertising.
• To keep the Site secure and prevent spam, fraud and abuse.
• To comply with legal obligations and enforce our terms.

Cookies and tracking technologies

Cookies are small files stored on your device. We use them, along with similar technologies such as pixels and tags, to make the Site work, remember your preferences, understand how the Site is used, and measure our advertising.

• Essential cookies are needed for the Site, forms and booking tools to work and stay secure.
• Analytics helps us count visits and see which pages are useful. We use a privacy-friendly analytics tool that does not use cookies, and we may also use Google Analytics, which does.
• Advertising tags, such as the Meta (Facebook) Pixel and Google Ads tags, help us show relevant ads and measure whether they work. These may be loaded through Google Tag Manager.

You can block or delete cookies through your browser settings. Blocking some cookies may affect how the Site works. You can also adjust your ad preferences directly with Meta and Google, or visit optout.aboutads.info to learn more about interest-based advertising.

How we share your information

We do not sell your personal information. We share it only as described here:

• Service providers who help us run the Site and our business, such as our website host, our customer relationship and booking system (which powers our forms and calendars), email delivery services, analytics and advertising providers, and payment processors. They may use your information only to provide services to us.
• Legal reasons, when we believe it is required by law, or needed to protect our rights, your safety, or the safety of others.
• Business changes, if we are involved in a merger, sale or transfer of assets, in which case your information may be transferred as part of that transaction.
• With your consent, in any other case where you have asked us to share it.

Text messages

If you give us your phone number and agree to receive text messages, we may text you about your demo, booking reminders and Club updates. Message frequency varies, and message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. We do not share your phone number or text message consent with third parties for their own marketing.

Email

Every marketing email we send includes an unsubscribe link. If you unsubscribe, we may still send you messages related to a booking or your membership.

Please do not send us health information

We are a marketing service, not a healthcare provider. Please do not submit patient records or any personal health information through our forms or emails.

How long we keep your information

We keep personal information only as long as we need it for the purposes described in this policy, such as while you are on our waitlist or are a member, and for a reasonable period afterwards to meet legal, tax and accounting requirements or resolve disputes. When we no longer need it, we delete or anonymize it.

How we protect your information

We use reasonable technical and organizational measures to protect your information, including encrypted connections (SSL) and access controls. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your privacy rights

Depending on where you live, you may have the right to:

• Know what personal information we hold about you and get a copy of it.
• Correct information that is inaccurate.
• Ask us to delete your information.
• Opt out of marketing messages.
• Opt out of targeted advertising or the “sharing” of personal information for cross-context behavioral advertising, where that applies.
• Object to or restrict certain processing, and withdraw consent you have given.

To make a request, contact us using the details below. We may need to verify your identity before responding. We will not discriminate against you for exercising your rights. You may also use an authorized agent where the law allows. If we decline your request, you may be able to appeal by replying to our decision.

California residents

California law gives residents the rights listed above. In the past 12 months we have collected identifiers, contact details, commercial information (such as bookings and purchases), internet activity, and information you provide in messages, for the purposes described in this policy. We do not sell personal information, and we do not knowingly sell or share the personal information of anyone under 16.

Visitors from the EEA, UK and Switzerland

We process your information based on your consent, to take steps at your request before entering into a contract, to perform our contract with you, or for our legitimate interests in running and promoting our business. Our service providers may process your information in the United States and other countries. Where required, we rely on appropriate safeguards for these transfers. You also have the right to complain to your local data protection authority.

Children

The Site is meant for business owners and is not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has given us information, please contact us and we will delete it.

Links to other websites

The Site may link to other websites and platforms that we do not control. Their privacy practices are their own, so please review their policies.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will change the “Last updated” date at the top of this page. If the changes are significant, we will let you know by other means as well.

Contact us

If you have questions about this policy or want to exercise your rights, contact us at:

The Digital Sip
Email: [PRIVACY CONTACT EMAIL]
Mailing address: [BUSINESS MAILING ADDRESS]